FAQ

Curious Questions

What is your return policy?

Returns for purchased items are available if returned within 7 days and accompanied by a receipt. ABSOLUTELY NO EXCEPTIONS. Many of our items are made by local artisans who rely on their craft for their livelihood.

NO RETURNS ON CONSIGNED ITEMS EVER. 

For rented costumes, there are no returns for costume deposits at any time. Rentals may be canceled up until seven days prior, or the full amount will be charged to the credit card used at the time of booking. 

Do you offer gift cards?

At this time, Imachinations does not offer gift cards. 

Which payment methods do you accept?

Imachinations accepts cash or credit card (Master Card, Visa, etc.)